Jennie Brown, MD

Jennie L Brown, MD

Family Medicine

Primary Contact

315-452-2121

Services & Specialties

Areas of Specialization

  • Family Medicine

Locations & Contact

Primary Location

St Joseph's Physicians Family Medicine

5100 W Taft Rd
Ste 1D
Liverpool , NY 13088

Education & Certifications

Education

Residency:
SSM Saint Joseph Health Center

Medical School:
SUNY Health Sciences Center

Board Certifications

American Board of Family Medicine

Provider Ratings

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy. Learn More >

4.8 out of 5

(511 ratings)

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

258 Reviews

09/30/2024

Very Good

09/23/2024

Answered my questions and was very helpful.

09/23/2024

Dr Brown's team gets me in at the appointed time and gets the job done in a professional and timely manner

09/10/2024

Appreciate the time she spent with me.

09/09/2024

Always pleased with Dr. Jenny Brown’s thoughtful, thorough and compassionate exams.

08/09/2024

Dr Brown is exceptional

08/06/2024

Love her, so nice to talk to her each time, never feel like I am wasting her time

08/05/2024

Dr. Brown is so wonderful. She knows my history and is always so attentive and helpful.

07/22/2024

Dr. Brown really cares about me and is interested in helping me solve my issues.

07/19/2024

All my questions were answered

07/18/2024

Great experience!

07/18/2024

She works with me and lets me help with health care decisions.

07/11/2024

Very happy with north medical and the staff

07/10/2024

Dr. Brown takes her time with me. Doesn't rush through the exam & addresses all issues I might have.

06/21/2024

Dr. Brown was very helpful and understanding of my health issues and took the time to go over our next steps to help me resolve my current health issue.

06/19/2024

I trust Dr Brown when I get her feedback on any concerns I have.

06/17/2024

Dr. Brown answered all my questions and concerns.

06/12/2024

I totally trust Dr. Brown, she is outstanding

06/06/2024

Dr Brown asked all my questions

06/03/2024

Dr Brown and her nurses always give me the best care possible. I have complete confidence in their expertise

05/30/2024

Dr. Brown takes her time to explain things to me and listens to my concerns,

05/29/2024

Jennie Brown she is wonderful and very caring about my health

05/28/2024

Wish it was easier to get a n appointment between my 6 mo. evals. for illnesses that pop up. Dont like using a urgent care facility.

05/17/2024

Very professional and personable.

05/13/2024

It is a pleasure to visit the office of Jennie Brown, MD.

05/10/2024

Dr. Brown is the best!

05/09/2024

Dr. Brown is very attentive. She listens and has a caring way about her.

05/02/2024

I felt truly cared for and understood.

04/30/2024

Dr. Brown is the best. She is fantastic...

04/29/2024

i felt safe andglad i went to the appt.

04/25/2024

All well.

04/24/2024

The scales need to be in the exam rooms. I object to getting weighed in a public hallway.

04/22/2024

Dr. Brown is very thorough.

04/22/2024

Been going there for years..

04/22/2024

thanks for being so attentive to my health.

04/22/2024

Caring and responsive to questions

04/18/2024

I love my doctor

04/16/2024

What I appreciate the most, Dr. Brown listens to my concerns and discusses options.

04/15/2024

She is awesome always supporting, caring

04/12/2024

Dr. Brown and staff is great. Receptionists and ability to schedule appointments with my doctor is terrible.

04/12/2024

Doctor is always professional, kind and thoughtful.

04/09/2024

Dr Jen assured me she would be my primary. I’ve have not had a PCP consistently since Dr Dilapair left

04/08/2024

Haven’t received my Dexcom yet it’s supposed to come in the mail. I’m keeping an eye out for it.

04/02/2024

I left with answers to the questions I asked. Very satisfied!

03/20/2024

They make me feel comfortable I am being taken care of finding and following up on potential serious health issues

03/18/2024

Waiting on test results

03/18/2024

Dr. Brown was caring and efficient.

03/14/2024

good

03/12/2024

Dr. Brown never seems rushed and spends all the time I need to feel well cared for.

03/11/2024

ALWAYS IN RUSH I ASKED ROR BLOOD WORKS DIDNT GET

03/04/2024

Dr. Brown has always been there for my medical issues.

02/26/2024

I can't thank Dr. Brown enough for the years that she has provided me care. I've never been disappointed by any of my appointments with her.

02/26/2024

I thought in previous part of the review I was speaking about Dr. Brown but perhaps it was the staff. The review still applies to the staff. Dr. Brown is in my view an excellent doctor. She is very knowledgeable, patient and listens to you. Can’t say enough good things about her..

02/22/2024

Excellent

02/19/2024

Excellent care!

02/19/2024

Always feel like Dr Brown cares and takes time to listen and help me

02/12/2024

Dr.Jenny Brown has help me to lead a normal life.

02/06/2024

I have been with this practice a long time and felt that Dr. Jennie Brown is an exceptional provider.

02/03/2024

I the medical staff and doctor Brown at north medical

02/03/2024

Love Dr Brown

02/02/2024

Whole experience was positive.

02/01/2024

Dr. Brown is amazing. She takes good care of me.

02/01/2024

Takes their time to care for you

02/01/2024

Always interested in your issues

01/31/2024

Dr. Jennie Brown take good care of me

01/24/2024

They are all very nice.

01/23/2024

Pleasantl experience!

01/23/2024

Excellent! Very caring, listens & answers all my questions or concerns

01/23/2024

Excellent care

01/23/2024

They do a good job

01/22/2024

I did a telemedicine visit. My appointment was at 11:30 and I never got a call until 12:08. I think a little more respect if peoples time. I can see a 10 to 15 minute wait but 40 is unacceptable

01/22/2024

Excellent care

01/19/2024

Very kind, easy to talk to and very attentive🤗

01/18/2024

excellent

01/12/2024

I look forward to my next visit with Dr. Brown in 6 months.

01/12/2024

Dr Brown has good listening skills

01/11/2024

Dr. Brown is very attentive and listens to my concerns and addresses them appropriately.

01/08/2024

I like and thoroughly trust her.

01/08/2024

Dr. Brown always listens, and we discuss an issue working together for the outcome.

01/04/2024

Dr. Jennie Brown pcp does a very good job trying to manage care for my health.

01/04/2024

Excellent

01/03/2024

Allway Good have no problems

01/03/2024

Excellent Practice.

01/03/2024

Jennie Brown is professional thorough and personable

01/02/2024

I believe I am alive today because of what this office has done for me through the years

12/29/2023

dr brown always gets it right.

12/29/2023

Dr. Brown's excellent.

12/29/2023

I am very happy with Dr Brown and her team

12/27/2023

Just made me feel like they really listen to me and took care of what I needed

12/26/2023

Dr Brown is compassionate and caring

12/20/2023

Stayed with this establishment for many years because i trust my doctors and nursing with my aging health.

12/14/2023

I suppose due to staffing shortages everyone seems a bit harried

12/14/2023

Dr. Brown has become more friendly warm and interactive. I like her and she's thorough.

12/14/2023

I respect her and think very highly of her!

12/06/2023

The provider was very pleasant and attentive to my issues. She didn’t rush our visit but show much concern.

12/05/2023

Dr Brown is always attentive to the best care for me. Her expertise, compassion, andkindness are always above and beyond. I am 100% "confident in the care I receive from her at each visit

12/05/2023

Aiways very kind and caring about my needs.

12/05/2023

Listens to what u have to say.

11/28/2023

Love Dr Brown has my doctor

11/28/2023

I have been with Dr Brown for many years, and I hope for many more. I always have friendly experiences, and this last visit was very timely on visit day. Not sure why it's so hard to get an appt, I had to go to urgent care for a bone issue because the office said there was no appt for over a month.

11/28/2023

I feel the patient is just number at your facility

11/22/2023

I think the drs book to far ahead almost impossible to get a appointment right away if needed

11/22/2023

Just an excellent doctor. Very up to speed.

11/21/2023

Professional and considerate.

11/17/2023

seems to take care of my needs

11/17/2023

Very professional.

11/17/2023

Dr. Brown reviewed all my online test results with me.

11/17/2023

Dr. Brown is knowledgeable, kind, and compassionate.

11/16/2023

All is well

11/14/2023

I've been with Dr. Brown for many years and really like the way she explains everything and she shows concern. No improvement is necessary that I can think of.

11/14/2023

Dr Brown takes great care

11/09/2023

listens and gives good feedback

11/08/2023

It was a very good experience. My call was directed from the front desk to a triage nurse to Dr. Brown’s nurse. Because they had no appointments available until next February they originally thought I would be having a Tele visit but learning of my problem realized it was not a good candidate for that. They were able to fit me in the next day. My problem requires surgery so I was referred to a surgeon. I rarely go to the doctor because I know how overbooked and shortstaffed they are but when I go it is usually for a very good reason and I am always treated with professionalism and kindness

11/07/2023

Dr Brown covers everything and explains in easy to understand terms.

11/07/2023

took sooo long to get an office visit but definetly want doctor for my primary care

11/07/2023

Blessed to have a Doctor who listens to my concerns.

11/05/2023

Dr Brown and her staff pay attention to detail and answer questions completely.

11/05/2023

Good listener. Patient

11/04/2023

no post visit follow up

11/03/2023

I never felt rushed and she listened to my concerns

10/26/2023

She was listening to my concerns and I wasn’t feeling rushed

10/24/2023

Dr. Brown had reviewed all my current bloodwork and had reviewed all my records. She listens attentively and is very easy to talk with. Also very empathetic.

10/22/2023

Hope to continue my health care there. Iam very pleased with the entire staff.

10/20/2023

I feel very comfortable seeing her & other staff. I've been going there for quite a few yrs. It's convienent for me to go there.

10/18/2023

very satisfied

10/17/2023

I have with Dr Jenny Brown for many years, would never switch drs

10/13/2023

My doctor and her staff are great, trying to get in to her is a terrible experience.

10/11/2023

Dr Brown is the Best!!

10/11/2023

Keep up the good work

10/11/2023

There needs to be more Drs like her. She’s the best!

10/11/2023

Awesome provider

10/10/2023

Answered all my questions & concerns

10/09/2023

She provided excellent care

10/04/2023

Dr. Jennie Brown is a very good doctor!

09/24/2023

Both the doctor and the nurse answered my questions, listened to my concerns, suggested possibilities, and followed through. I felt a lot was accomplished for my health, in a short time. Both worked efficiently together.

09/21/2023

Thanks again!

09/13/2023

I will just say it is the tone that makes a difference

09/13/2023

Only problem is getting other tests or referral app'ts in a timely manner (not dr's fault)

09/13/2023

My doctor takes the time to listen to my concerns and treats me well

09/13/2023

Dr. Brown has been my family physician for many many years

09/12/2023

She was nice to me and asked me how I felt after my recent surgery.

09/08/2023

She made good suggestions about my problem

09/08/2023

I like that can get questions thru the portal answered in a day

09/08/2023

I have been going to DR. Brown and nurses for many of years and i thanked her for taking such great care of me for all these years

09/06/2023

Have had Dr. Jennie Brown for years and really like her. Easy to talk to

09/02/2023

I hope she is my PCP until she retires.

09/01/2023

Good

08/31/2023

Dr brown and the nurses are wonderful compared to others iv have

08/29/2023

Very satisfied.

08/25/2023

Everything went well

08/25/2023

Love how they care about others health care and safety Living.

08/25/2023

Staff is also very friendly

08/19/2023

Best in class

08/18/2023

Excellent!!

08/18/2023

Dr. Brown is very professional and down to earth and has a great nursing staff

08/18/2023

Above and beyond

08/17/2023

Very knowledgeable and kind about life and health issues

08/16/2023

Not all my questions concerns were addressed.

08/15/2023

Dr Brown and Donna were very professional.

08/15/2023

I do like my Dr. I just wish they would slow down. I made time in my busy day for this appointment so should they.

08/14/2023

It appears Dr. Brown trained her nurses well!

08/13/2023

Dr. Brown is great. I've been a patient of hers for as long as I can remember.

08/12/2023

I have the upmost confidence in my provider, Dr. Brown and I appreciate her explaining things in a way I understand them.

08/11/2023

Satisfied

08/09/2023

Satisfied

08/08/2023

It was very nice good

08/07/2023

Dr Jennie Brown cares and responds to everything asked

08/06/2023

Dr Brown and her assistants do a fine job, I don't see any room for improvements

08/05/2023

Needs to ask “What else might be your concern today, any questions about anything?�

08/02/2023

Always excellent care

08/01/2023

Provider was not allotted enough time for quality medical care

07/30/2023

Dr. Brown has always been wonderful to me. She gives great advice, listens to me and explains everything well.

07/29/2023

It was excellent service’s

07/29/2023

I was impressed with her thoroughness and ability to provide me with details during and after the appointment.

07/28/2023

Dr Jenny Brown is the best. She listens to me and responds to my questions and concerns.

07/27/2023

I would say please keep doing what you do cause it’s needed and great,y appreciated!

07/26/2023

I respect her.

07/21/2023

Dr Brown is outstanding. I am troubled by the new portal not keeping the history of my previous blood work however.

07/21/2023

She always treats me with respect & answers any questions I have.

07/19/2023

Gave me an A+, I give them an A++

07/18/2023

Was good today made me a new list for my slideing scale insulin and talked to me a bit today.

07/18/2023

She has always been pleasant and seems to listen to what I have to say.

07/17/2023

Dr Brown is the best

07/15/2023

Dr.Brown listens to concerns, reviews test results carefully and always asks if I have any questions or concerns.

07/15/2023

Dr. J. Brown and team are very responsive.

07/15/2023

Dr. Brown seems to be a very dedicated health care provider. She is always pleasent and easy to talk to.

07/15/2023

Both doctor and nurse seemed interested in my responses to their questions.

07/13/2023

Dr Brown is great

07/12/2023

I would highly recommend Dr. Brown to other patients and families.

07/11/2023

Great Practice!

07/11/2023

Dr Brown is a excellent physician.

07/10/2023

Good experience like usual

07/08/2023

Excellent

07/07/2023

I like Dr. Brown, she has been my primary for many years. She always addresses all my concerns

07/07/2023

Very good at monitoring my blood work

07/04/2023

Been with her for years

07/04/2023

Amazing compassionate care by all

06/23/2023

She always answers all of my questions and gives great recomendations when needed

06/22/2023

Shes very nice thank you

06/20/2023

Todo muy bueno no tengo quejas

06/20/2023

requested not to be weighed and was told i had to. Liked the provider a great deal. very compassionate

06/17/2023

I am very pleased with my first visit with Dr. Brown.

06/16/2023

She is one of the best doctor I've ever had.

06/16/2023

All good

06/15/2023

Super!

06/15/2023

Good

06/04/2023

Excellent care

06/02/2023

Dr. Brown is very good. Office staff shows no respect for patient and does not follow up with patient requests for call backs and questions.

05/31/2023

She is very compassionate

05/26/2023

She is the best that I ever had.

05/24/2023

She is the best!

05/17/2023

Very helping

05/17/2023

I never feel rushed or like a bother with Dr Brown

05/16/2023

I don't give referral or recommendations out for any products or service to any family or friends. In the majority of times, I'm relatively comfortable with my provider. I don't usually rate 10's as there is somethings that can't always use changes or improvements between provider and client. I have been asked if I would like a primary care physician from another medical facility and have always said no to this inquiry as I like location and ease to get in and out of the facility. No plans for any immediate changes. to

05/16/2023

I guess when You get to a certain age appointments change. The nurse who triaged me was very nice and asked pertinent questions. Doctor seemed rushed and really did not listen to me. Listened to my heart and left. This was supposed to be a physical exam.

05/15/2023

Dr. Jenni Brown is a very caring and thorough physician. She Listens to my concerns and always takes action accordingly.

05/12/2023

I need ed to see my doctor when i had my URI and was told to go to urgent care. It was along saga to finally seeing my provider!

05/12/2023

I have had this provider as my primary health care provider for many years and am very pleased with them.

05/04/2023

She should be retained at all costs!

05/03/2023

Dr. Brown always listens so we can discuss the situation and find a remedy.

04/29/2023

Rush you in rush you out.

04/28/2023

Very thorough

04/28/2023

Hope she stays forever. Previous years big turnover of Drs.

04/28/2023

An improvement

04/27/2023

You are fortunate to have Dr. Brown and her team working for St. Joe's.

04/17/2023

Dr Brown is the best.!!

04/17/2023

Very nice to talk to.

04/16/2023

Dr. Brown was attentive and thorough. She explained everything we were doing moving forward and made me truly feel included in the process.

04/14/2023

Nurses and receptionists there were great also

04/14/2023

I always enjoy my time with Dr. Brown

04/12/2023

none

04/11/2023

None

04/08/2023

Dr. Brown is an excellent listener and really cares about me as her patient. She is thoughtful and takes time with me. I am very comfortable discussing my medical needs.

04/07/2023

Dr Brown is the best Dr of all the Drs I’v now

04/07/2023

very professional

04/07/2023

Love Dr. Brown

04/07/2023

I don't believe that there's any room for improvement.

04/06/2023

Dr. Brown has always been amazing even before Trinity took over North Medicine.

04/03/2023

If I could I would give Dr Brown a raise, she is simply the best and I wouldn't want to see anyone else!

04/03/2023

Wouldn't go anywhere else.

04/03/2023

Dr Brown is always there for us.

04/02/2023

The experience was good.

04/02/2023

She definitely listens to all your concerns and questions you ask her

04/02/2023

I've had very good care & I'm allerted or informed of any changes that may need to change after my bloodwork is completed.

02/28/2023

Very thorough

02/11/2023

I will recommend this provider to anyone who asks

02/01/2023

I especially like the patient portal. It keeps me connected to the great folks at North Medical.

01/26/2023

In & out in record time

01/18/2023

I find Dr. Brown to be very compastionate / caring / thoughtful .

01/07/2023

Concerned knowledgable

12/13/2022

The nurse was great, Dr. Brown was great, it was just really frustrating to have to wait so long.

11/09/2022

Minimal wait time before I was taken to exam room.

11/08/2022

Thanks for your excellent service

11/04/2022

They tend to not be good about telling you, you need shots, and sometimes follow ups.

11/04/2022

She diagnosed me and helped me through a tough time

11/03/2022

Top marks across the board in every category. "Very Good" is too modest.

11/03/2022

Very nice thank you

11/03/2022

GOOD EXPERIENCE
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